Services

Management Consulting for Creative Organizations, Individuals and Innovators.

Areas of Consultation

 

Leadership development

Getting the right people on the bus, and in the right seat in your organization, is only half the battle. What do you do with them after they are there?  Leadership Development is one of the most critical, yet consistently overlooked, areas in most organizations. Successful companies understand that honing the skill sets of your key players, and consistently developing future leadership is not an option. That’s where we come in.


human resources

Human Resources is in itself a creative practice. It requires finesse, strategic structuring, and in many ways, empathy. At the end of the day, it's still just about people. Recognizing an employee's desire to find quality work, to know what is expected of them, and understand how to excel at their job is a one-to-one proposition. We also understand that managing the myriad of labor laws and HR regulations can be both frustrating and difficult. That’s why we advise our clients to have an outside firm, such as ours, conduct regular check-ups to ensure both regulatory and cultural heath.



organizational development

How effective is your organization in aligning strategy, people and processes?  Are you prepared for the change that is sure to come in the near future?  Ethos Consulting Group LLC provides a strategic and systematic approach to assisting you in managing the organizational change that most companies and organizations struggle with. We start with a careful organization-wide analysis of the current situation and of the future requirements, and employ techniques of behavioral sciences such as behavior modeling and project management principles. Our objective is to enable your organization to adapt better to the fast-changing external environment of new markets, regulations, and technologies.


customer service

What differentiates your organization from your competition?  Perhaps it is a unique product or service you feel sets you apart.  We suspect though, bottom-line, it's this: Customer Service. How well or poorly do you provide it? How do you measure it?  How do you truly determine the financial value it brings to your organization?  Customer Service is something that when done well brings exceptional and legendary customer loyalty - and - when done poorly, can close up your business faster than you can blink. Ethos Consulting Group, LLC is passionate about great Customer Service - both in providing it to our clients, and by offering consulting for your organization on how to attain it.



Safety, risk management, loss control

If there is one area that can immediately and negatively impact the culture, character, and integrity of your organization it is the loss of life or serious injury due to a lack of knowledge or a disregard for regulatory compliance. The current maze of regulatory requirements in business today is staggering. The most recent OSHA Rule Change of 2015 is 1700 pages alone. Understanding OSHA and Environmental compliance, State and Local regulations, Collective Bargaining Agreements with regards to Safety and Environmental takes time, energy and expert knowledge to navigate. Regulatory compliance is designed to make our lives safer, but it rarely makes our lives simpler. We have decades of direct experience working in the Safety and Environmental arena in utility, manufacturing, service, professional offices, and the hospitality industry. Behind the curtain are fluctuating challenges—challenges that our firm stays two steps ahead of.


Customized professional development

Finding and retaining high-quality team members can be a significant challenge for any organization. Investing in those relationships through professional development and coaching makes not only good business sense, but provides for a more well-rounded and able associate at work and at home. Our professional development and coaching provides not only the latest professional and personal assessment tools available to discover areas of opportunity, we gently provide honest and frank feedback about blindspots and how to overcome them.  We love helping create success stories. Our Principal Consultant, Scott Ptak, provides this unique service and has decades of experience working with C-level and mid-level executives and executive management teams to bring out the best they have to offer.  This particular consulting area is one of our specialities and is close to our heart.